- 560 Kingsway Vancouver
- (604) 620 - 6560
- booking@loongwellness.ca
Five registered acupuncturists under one roof — which means you can usually get in this week, and you can choose the practitioner who fits you. Never had needles before? That's most of our first-time patients.
No referral needed · Direct billing · ICBC claims accepted
It's the number one reason people put off booking acupuncture — and it's usually based on a mental image of a blood-draw needle. That isn't what this is.
Acupuncture needles are roughly 0.16–0.30 mm across — you could fit around 40 of them inside a standard hypodermic needle. They're solid, not hollow, and single-use sterile.
The common description is a brief tap, then a dull heaviness or warmth around the point. Many patients fall asleep during the retention period. Sharp pain is not normal — tell your practitioner and the needle comes out.
Tell us at intake that you're nervous. Your practitioner can start with a handful of points instead of a full treatment, keep you sitting up, or use non-needle techniques like cupping and gua sha for the first visit.
We'd rather you book the right treatment than book ours. Find your situation below — sometimes the answer is RMT or cupping, and we'll tell you so.
| Your Situation | Better Starting Point | Why |
|---|---|---|
| Recurring pain, stress tension, sleep issues, or symptoms that keep coming back | Acupuncture assessment | Gives time to review the whole symptom pattern and build a plan, rather than treating one sore spot. |
| Tight shoulders, upper back tension, or post-workout soreness | Cupping or RMT | More direct for localized muscular tightness. You'll likely get faster relief for less money. |
| Choosing between acupuncture, cupping and Tui Na | Compare all three → | Avoids booking the wrong treatment on your first visit. |
| Worried about price or insurance coverage | Acupuncture cost guide → | Covers pricing, extended health, MSP and ICBC before you commit. |
| Symptoms started after a car accident | Call us before booking | ICBC care follows a different process. Have your claim number and accident date ready. |
Still not sure what to book?Tell us your main symptom, how long it's been going on, and whether you have insurance. We'll point you to the right appointment — even if it isn't acupuncture.
Call (604) 620-6560Most Vancouver clinics have one or two acupuncturists. We have five — all registered with the College of Complementary Health Professionals of BC. That means real availability, and a practitioner whose style and language actually fit you.
Practises in the Jing Fang (classical formula) tradition, combining acupuncture with classical TCM diagnosis for complex and long-standing conditions.
Read profile →Known for a thorough, gentle approach — patients often mention that she looks past the presenting symptom to what's driving it. Frequently requested for sleep and stress-related concerns.
Check availability →Works across acupuncture and cupping in the same session, with a focus on musculoskeletal pain, shoulder and neck tension, and recovery.
Check availability →Provides acupuncture within a full TCM framework, taking time over intake and pulse assessment before treatment begins.
Check availability →Treats pain, sports-related tension and recovery concerns, and often combines acupuncture with complementary TCM techniques.
Check availability →Our team speaks English, Mandarin, Cantonese, Japanese and Korean. If you'd be more comfortable being assessed in your own language, tell us when you book and we'll match you.
Rather than describe it, here's the clinic and the treatment room. Two minutes will tell you more than a page of text about whether this feels like somewhere you'd be comfortable.
If anything in the video raises a question, call before you book — we'd rather answer it now than have you sit through a treatment feeling uncertain.
Around 60 minutes. Here's exactly what happens, so nothing is a surprise.
Your practitioner asks about your main concern, when it started, sleep, digestion, stress, medications and medical history. In Traditional Chinese Medicine this also includes pulse and tongue observation — it's quick, and it shapes where the needles go.
You'll hear which points are being used, roughly how many needles, and how long they stay in. This is the moment to say you're nervous, that you'd like to start small, or that you'd rather stay sitting up.
Single-use sterile needles, inserted quickly. Most people feel a brief tap and then a dull, heavy or warm sensation — that sensation is expected. Sharp or burning pain is not, and it's fixed immediately if it happens.
You rest with the needles in place, lights low. A call bell or your practitioner stays within reach. A lot of patients fall asleep during this part.
Needles come out painlessly. You'll get aftercare guidance and a realistic answer on how many sessions this is likely to take — including if we think another treatment would serve you better.
Several are often combined within one appointment, based on what your assessment shows.
Full TCM assessment and point selection for pain patterns, stress, sleep and digestive concerns.
A gentler, cosmetic-focused protocol using very fine needles on the face, usually combined with body points.
A mild electrical current applied to inserted needles — often chosen for stubborn muscular pain.
Non-needle TCM techniques, used on their own or alongside acupuncture. About moxibustion →
Acupuncture doesn't suit every concern, and we'll tell you honestly at assessment if we don't think it's the right tool for yours.
Verified Google reviews from our East Vancouver clinic.
"I had a really good treatment with Chiaki. I'm an RMT and have had acupuncture done a few times by different practitioners."
— Harrison ComeauRegistered Massage Therapist"I visited Chiaki for acupuncture treatment of my insomnia. She not only addressed the insomnia itself but also checked other aspects of my health."
— Ji Hyeon Kim"Came in with bad shoulder pain and really stiff traps — the acupuncture treatment made a real difference."
— Mike LauLocal Guide · 113 reviews"This place is phenomenal. I've been struggling with long term effects of a high ankle sprain injury and they were able to help."
— Elizabeth Ponce"After many years of suffering chronic pain and other complicated symptoms due to autoimmune conditions, I decided it was time to try something different."
— Chris L"Very professional RMT and acupuncture."
— ye liIf your symptoms started after a motor vehicle accident, ICBC covers a set number of acupuncture treatments without requiring pre-approval. We bill ICBC directly.
ICBC appointments follow a different process from regular extended health visits — so if you're unsure whether to book acupuncture, RMT, or both, call us first rather than guessing.
Three different services for three different situations. Pick based on what you actually need.
TCM & complementary care
For recurring discomfort, stress, sleep or digestive concerns, and individualized TCM assessment.
Clinical & insurance care
For injury, restricted movement, insurance receipts, ICBC-related symptoms or clinical treatment notes.
Self-pay & relaxation
For general tension and stress relief when insurance receipts aren't needed — a more affordable option.
Pricing depends on whether you're booking an initial assessment, a return visit, or a shorter cupping session. Live pricing always shows at the point of booking.
| Appointment Type | Typical Use |
|---|---|
| Initial Acupuncture Assessment | First visit — symptom review, full TCM assessment, treatment planning and treatment. |
| Return Acupuncture / Cupping | Follow-up care after your initial assessment. Available in several session lengths. |
| Cupping | Shorter, focused visit for localized muscle tightness or recovery support. |
Most extended health plans cover acupuncture.We direct bill where your plan permits it, so you pay only the remaining portion at the desk.
View Current Rates →For most people, very little. The needles are roughly the width of a hair — solid, not hollow, and single-use. You may feel a brief tap on insertion, then a dull heaviness or warmth around the point, which is the expected sensation. Sharp or burning pain isn't normal; tell your practitioner and the needle is adjusted or removed straight away.
It may be worth considering for recurring pain, stress-related tension, sleep concerns, tension headaches, or symptoms that haven't improved with rest and stretching. If your issue is simple muscle soreness, RMT or cupping is usually a more direct — and cheaper — starting point. Call and we'll tell you honestly.
Most extended health plans include acupuncture performed by a registered acupuncturist. We direct bill to major providers where your plan allows it. Coverage amounts and annual limits vary, so it's worth checking your own policy before booking.
No — you can book directly in British Columbia. Some insurance plans do require a referral before they'll reimburse, so check your policy if you plan to claim.
Acute issues often respond within 3–5 sessions. Long-standing concerns typically need a series of 6–10, spaced one to two weeks apart. Your practitioner gives you a realistic estimate after the assessment rather than committing you upfront.
Yes. ICBC covers a set number of acupuncture treatments after a motor vehicle accident without pre-approval. Bring your claim number and accident date. If you're unsure whether to book acupuncture, RMT or both, call us first.
Usually. With five registered acupuncturists on the team, availability is much better than at a single-practitioner clinic — same-day openings come up most weekdays. Live availability shows when you book online.
560 Kingsway, East Vancouver. Five registered acupuncturists, direct billing to most extended health plans and ICBC, no referral needed.
Not sure which treatment to book? Call us — we'll help you choose before you pay for anything.
Address: 560 Kingsway, Vancouver, BC
Phone: (604) 620-6560
Email: booking@loongwellness.ca
Hours: Sunday to Friday, 9:00am – 6:00pm
East Vancouver, Mount Pleasant, Main Street, Fraser Street, Kensington-Cedar Cottage, Riley Park, Commercial Drive and surrounding neighbourhoods.
English 
Chinese